Installation and Support Services
On-site installation and support of desktop computers, servers and networking equipment. Standard services include - unpacking, physical inspection, set-up, assembly, connection, configuration and functional testing of the equipment and operating system. Additionally, services for moves, adds, changes, software application installation and de-installation is also provided.

Computer Support and Maintenance
Multi-vendor computer maintenance support services include those for the Windows/Intel and Apple based computer systems and notebooks, and all popular makes of printers.

Multi-Vendor Network Maintenance
This service is available for all types of internetworking devices such as servers, routers, hubs, and switches. Service includes dial-in problem diagnosis, remote or on-site resolution.

Equipment Disposal
Management of the disposal of hardware at any level, up to and including having technicians on-site to re-format disk drives; remove all data, programs and asset tags. Additionally, the equipment will be disposed of in the most environmentally friendly way.

Network and System Integration Assessment, Design and Implementation Services.
Includes review, analysis, and documentation of systems and network infrastructure. Design, configuration and installation of a communications network - voice, data, video and wireless. Recommendations, project plans and cost analysis can also be provided.

Risk Management
This service makes use of the latest "state of the art" methods, framework and software application tools, and adheres to the AS/NZS 4360:1999 standard for Risk Management. Through this framework, we are able to assist you in fully assessing and establishing your risk profile relative to the nature of your business and strategic objectives. As a result, critical operational risks that require to be managed as a priority are accurately identified and an appropriate action plan is put in place, to ensure business continuity.

Information Security Systems and Management
This consulting service includes analysing the IT environment, a threat and vulnerability assessment, plus a review of security policies, operating procedures and perimeter entry access points. The process, methodology and approach adheres to the AS/NZS 7799.2:2003 - Specification for Information Security Management Systems and AS/NZS ISO/IEC 17799:2001 - Code of Practice for Information Security Management. Recommendations pertaining to appropriate action plans and procedures are submitted for the mitigation and resolution of potentially troublesome areas of risk.

Education and Training
Flexible, customised courses are provided for management and staff to develop their awareness and understanding of the key areas of information security, privacy and operational risk management, how it affects business and ways to maintain a high degree of information security within an organisation.